Halim Solutions
Support Consulting
"Onsite/Offsite/offshore/Hybrid support vs cost" is often the main influencing factor when it comes to a decision on how best to manage supporting current up-and-running services/products.
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Onsite could provide assurance on the level of quality provided, execution plan and followup services via continuous internal monitoring however the running cost could make it less desirable than Off-site and Off-shore.
Offsite could provide a compromise from the onsite by offering the level of quality expected - which may vary - but with relatively lower cost.
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Offshore could provide a drastic difference in cost compared to onsite and offsite however the level of quality will not necessarily match these two aforementioned models.
A hybrid model could provide the best of both worlds [quality level and cost].
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We offer support consulting services to help with which delivery model should my business implement decision.
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